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Mercedes-Benz of Springfield

Service Center

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We have a Commitment to the Community

Mercedes-Benz of Springfield is not just located in the community, we pride ourselves as being part of the community. By working together with local charities, sports teams, and neighboring businesses, we are doing our part to make a difference. Follow our activity below and join us in supporting our local partners. We hope to see you at our next event.


Mercedes-Benz of Springfield Reviews

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DealerRater Jan 31, 2023

Diane Delinger was great! Always willing to help with my cracked rim and working through the reimbursement process and keeping me updated consistently.

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DealerRater Jan 12, 2023

I recently bought an Acura MDX 2022 from this dealership and had the best experience working with Jack and Khalil. They were extremely welcoming providing great service from the moment I walked in. Jack was very knowledgable and stayed in contact frequently through the whole process. Khalil gifted me a signed basketball by Jayson Tatum to go with my new vehicle. I would strongly recommend this dealership to anyone buying a new or used vehicle.

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Cars Oct 7, 2022

Exceptional sales and service. I purchased a 2022 C300 with AMG trim package for my wife. They made the experience absolutely seem less. My sales advisor Ricky was extremely attentive and made it happen very quickly. He had great knowledge of the model even though it has just got delivered and was a completey new car for 2022. We also had the pleasure to deal with Sam Brown the GM with some small concerns that he quickly got resolved. We have delt with sales and service at other Mercedes dealerships and neve saw this level of professionalism and attention to detail. Spencer ...

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Cars Sep 2, 2022

This Mercedes-Benz Springfield dealer was beyond my expectations. We were driving back to Canada when we hit a pot hole in the very early morning and blew a front tire. Arriving at the dealer, they took us in right away even though we had no appointment. The service lady (Diane Dingler) promptly gave us options to put us back on the road as soon as possible. The service was second to none. It was the ultimate customer experience. Not to mention the shop and garage were spotless, I was very impressed. I would recommend this dealer anyday.

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Cars Jul 16, 2022

I have only good things to say about Mercedes Benz Springfield. The service that Jack provided was super and I highly recommend him for all of your sales needs. I found the perfect convertible for my budget, and it drives like a dream. I am very happy with the entire experience.

Welcome to Mercedes-Benz of Springfield

Welcome to
Mercedes-Benz of Springfield

Part of the same family of dealerships as Mercedes-Benz of Nanuet, Mercedes-Benz of Springfield is serving the Springfield area from our brand new location at 295 Burnett Road, Chicopee, MA. We have opened a brand-new facility filled with the latest Mercedes-Benz vehicles. Serving Western Massachusetts, parts of VT, NH, and CT for New, Pre-Owned and Certified Pre-Owned Mercedes-Benz vehicles, Expert Service Center, Genuine Parts Center and Tires Center.

Visit our state of the art authorized Service Center and let our factory-certified experts take care of your special car. We offer professional service, maintenance, and repairs, using genuine Mercedes-Benz parts. Contact us about service options, brake service, transmission service and expert engine service or just come in for one-hour Express Service.

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Mercedes-Benz of Springfield 42.1635798, -72.5485234.