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Mercedes-Benz of Springfield

Service Center

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Mercedes-Benz of Springfield is not just located in the community, we pride ourselves as being part of the community. By working together with local charities, sports teams, and neighboring businesses, we are doing our part to make a difference. Follow our activity below and join us in supporting our local partners. We hope to see you at our next event.

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Mercedes-Benz of Springfield Reviews


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DealerRater Jan 11, 2024

Cierra and Riccardo were great. Couldn't make the deal work but I would buy from them.

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DealerRater Aug 4, 2023

The facility is excellent. My Salesperson was very professional. He took the time to make sure that I received my vehicle when promised. The 2020 BMW 330XI is fantastic. I would recommend Jack McDevitt and Mercedes of Springfield to anyone looking for quality sales service.

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DealerRater Jul 28, 2023

Hello , I had such a positive experience with Mercedes Benz of Springfield. I bought a 2020 GLB white . My sales person. Was Jack McDevitt. He was so knowledgeable about all the vehicles. I was trying to decide between the GLA or GLC . He was so kind and patient and made it easy to decide . I live in Rhode Island , so he brought it down for me after I purchased it. Also he took care of fixing the back middle seatbelt after .. I would definitely recommend this dealership, it was with worth the hour and a half ride from Cranston RI . I ...

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DealerRater Jan 31, 2023

Diane Delinger was great! Always willing to help with my cracked rim and working through the reimbursement process and keeping me updated consistently.

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DealerRater Jan 12, 2023

I recently bought an Acura MDX 2022 from this dealership and had the best experience working with Jack and Khalil. They were extremely welcoming providing great service from the moment I walked in. Jack was very knowledgable and stayed in contact frequently through the whole process. Khalil gifted me a signed basketball by Jayson Tatum to go with my new vehicle. I would strongly recommend this dealership to anyone buying a new or used vehicle.

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Facebook Jun 13, 2022

Brought my C300 AMG in for service twice in the past two weeks. Scott was my Service Writer. I wish every car dealership had an employee like Scott. From me pestering him multiple times a day, to my 100s of questions. Scott was patient, informative and beyond friendly. He was prompt in calling me with info and never left me hangin. He’s an A+++ in my book. Also worked with Tiff Inacio on Scott’s day off and she was fantastic as well. Bringing a car twice in two weeks for service was stressful enough but MB Springfield took ...

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DealerRater Jun 8, 2022

Dave was extremely helpful with the purchase of my new vehicle, I would definitely buy a car again from him, he made this a very pleasant experience.

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DealerRater May 4, 2022

I just leased my first Mercedes and the staff was amazing. Jarrod Blache was very courteous, patient and understanding of my needs. Would definitely recommend working with them and hope to do more business in the future.

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Facebook Feb 9, 2022

Recently purchased a new vehicle was having some issues not being resolved and Jack stepped in and helped with everything came out to our home took care of everything was extremely professional kind very patient I highly recommend Jack

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Facebook Dec 7, 2021

The staff is very professional especially Mubeen. I really like the service. Thank you for helping me get the new Mercedes car.

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Welcome to Mercedes-Benz of Springfield

Welcome to
Mercedes-Benz of Springfield

Part of the same family of dealerships as Mercedes-Benz of Nanuet, Mercedes-Benz of Springfield is serving the Springfield area from our brand new location at 295 Burnett Road, Chicopee, MA. We have opened a brand-new facility filled with the latest Mercedes-Benz vehicles. Serving Western Massachusetts, parts of VT, NH, and CT for New, Pre-Owned and Certified Pre-Owned Mercedes-Benz vehicles, Expert Service Center, Genuine Parts Center and Tires Center.

Visit our state of the art authorized Service Center and let our factory-certified experts take care of your special car. We offer professional service, maintenance, and repairs, using genuine Mercedes-Benz parts. Contact us about service options, brake service, transmission service and expert engine service or just come in for one-hour Express Service.

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Mercedes-Benz of Springfield 42.1635798, -72.5485234.