Just purchased a used 2020 Mercedes-Benz, Dave Kenny doesn’t sell you a vehicle, he finds you the best vehicle for the best deal. I was forced into buying a vehicle when my current vehicle started costing me to much. I left with the vehicle I wanted, spending less than I expected with an unlimited mileage warranty. Couldn’t be happier. This new dealership keeps surprising me, service half the cost as other Mercedes-Benz dealers and saved a ton on the purchase, thank you!
Dave was great and everyone there from sales (inclusive of management), service and finance treated me so well. Very transparent with pricing and finance. Beautiful ambiance for a car dealer, and while I bought used (substantially below what I presume average sale typically is), I did not feel as though I was a lesser customer. Thanks to all involved!!!
By far the best experience I have ever had at a Mercedes dealership. We had Steve as our sales professional. He was knowledgeable, transparent, patient and non pushy. He showed us many options within our budget. From start to finish the process was incredible. We will be back to purchase another vehicle through Mercedes of Springfield, Ma. We wish Steve and his team much success in the Western Mass market.
I originally had 3 stars, but i should have contacted them first before my rating. my mistake! they went above and beyond to correct the problem. My wife is very happy. thank you MBOS
Customer service here is always top tier
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