STELLAR experience! Hands down THE best dealership in the country, one that really puts the "wow" and "fun" factors back in to buying a car - just the way it should be! From day one, they did everything to make me part of the MB of Springfield family. Accolades to Peter & Michelle Murad Wirth, Owners, and to my STAR salesman Riccardo G, Albano, a polite, upbeat, personable, knowledgeable and consummate professional -- who truly went above & beyond! My Top Tens: Attentive; Committed to providing exceptional customer service; Easy and seamless process: Excellent communication; No pressure/rushing; No games; Quick in locating my exact dream car; Trustworthy & genuine; Final price exactly as negotiated & very fair (NO surprises); and just a Superb experience picking up my new A Class Sedan 220 4Matic in Mountain Gray Metallic - with a big white bow on it! I just love mbspringfield.com
Excellent customer service and support!
It wasn’t a hard sell. I drove almost 2 hours for a particular car advertised on their site. Saw it, drove it, bought it. Love it. My salesman Dave was very helpful throughout the process and after. When I picked up the car, it was so easy I felt like I stole it. lol
Ricardo from Mercedes-Benz of Springfield was wonderful to work with! He was very helpful with making sure I was happy with my choice of new car. Very happy with my new lease and will continue to share my experience with potential new customers. Thank you very much!
Excellence customer services, I recommend it you!!
Sales person Dave Kenny is very courteous, very knowledgeable and very efficient. After some emails, I put down a deposit and drive away a new vehicle in 2 days.
Just got a new GLC 300 from Mercedes Benz of Springfield. I couldn’t be happier. The ride is so smooth that you allay think it is electric. Millage is amazing. Very comfortable and beautiful all along.
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