Great people and great service.
Mercedes of Springfield is an exemplary dealership. The customer service is excellent and you won't find better pricing anywhere. My purchase was for my 87 year old mom, as a surprise. Peter, the dealership owner, helped make the process very special, and was able to locate the exact vehicle spec for a 450E cabrilolet that I desired. Gary, one of the salesman, also did a great job making things go smoothly. A special thanks to Peter, Gary, and all involved in detailing the car and prepping it. Everyone contributed to doing a wonderful first rate job. I was treated wonderfully, as was mom! If you are looking to buy a first class vehicle with customer service to match, these guys set the bar! Thank you to Peter, Gary, and all involved in making it a special day for my mom and I! Loved the bow on the car!!Dr. Rob M
From the moment we arrived Gary was right there to welcome us. Gary treated us like we were a part of his family, even our dog, Tibby. Gary had the car ready and sparkly clean for our test drive. In the end Gary helped us choose a different car which we LOVE. The negotiation and finance process was seamless and painless. Couldn't be happier with Gary and Mercedes-Benz of Springfield, we will come back again. Annemarie & Mark N
Went in to just browse before making a decision on what brand to buy.Dave Kenny, was very friendly, knowledgeable and professional, Worked on getting exactly what i was looking for and going above and beyond to meet all my needs.He made my vehicle purchasing experience a delight!!!
Wonderful experience from start to finish. Showroom and garage were well maintained and clean. I worked with Jim P. who was a huge help in every step of the process .
I scheduled maintenance for check engine light for my C300. They came to my work place and did a pick up and delivery. After the job was done I received a text video of my car describing the multipoint inspection and the problem. The car was returned washed both the exterior and interior. Everyone was very professional. My only negative experience was while shopping for a car. I visited the dealership twice looking for a C300. The staff were great but when I didn't find the car I was looking for they said they'll look for it and call me. They never did. Meanwhile, I ended up buying the car from a mother dealership.
Dave was awesome to work with, couldn’t have made the process any easier!
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