Customer Testimonials
On my way home to Boston from southern CT, I ran over a large chunk of I-84 in my C43 Cabriolet (with the top down on a beautiful sunny day) and blew out my front tire and front rim and damaged my rear tire. This stopped me dead in my tracks 100 miles from home on a Sunday. Barely made it off the road to a Cumberland Farms. MBRACE rescued me but could only tow the car to the nearest dealer which was Mercedes-Benz of Springfield. That turned out to be the best thing that happened to me that day. On ...
I wanna thank Dave for making everything smooth, He’ll show you everything and give you the best option you can ever have and he’s a such a nice man very highly recommend it.Dave have so much experience and the best hope he sees it thanks for Mercedes Benz very nice staff.
Awesome place, people are friendly and professional, love my new benz!
I was very pleased with the esthetics of the dealership and the Mercedes water :-). My sales Associate was Rinaldo Albano. He was good and did everything he can to ensure DMV registered my car. Anthony the finace manager w a Rock star and very transparent. Sam the sales Manager was very down to earth and informative. I am glad I traveled out of Connecticut to Springfield to get this car. I recommend them !!Emily
I had a wonderful experience at the Mercedes of Springfield. Everyone is extremely nice and laid back making the entire purchase process easy as a breeze. Buying a car could be really stressful but not at this place. Almost in every other dealership sales people nearly harass you. Not here. Jon was an amazing guy. Really patient and understanding of a customer’s need. I made an appointment ahead due to covid social distancing rules. As soon as arrived the car I was looking for was ready for a test drive. No waste of time. No tricky sales pitches. The ...
Best car buying experience ever. Wonderful staff and facility. Who says buying a car is a pain? Not in this place. Everything from start to finish was a breeze. I did not feel any pressure from anyone and almost all of my requests were accommodated. They really take care of you and want to make sure you are truly satisfied and leave with your dream car with no regrets. Kudos to Jon in sales, Anthony in finance and Peter the owner for providing such high standards of service and setting a benchmark in the industry of car dealing.
Steve Powers was great....He was knowledgeable and friendly with out being pushy. He worked hard to make sure my husband and I were very satisfied. We won't buy cars anywhere else. Thank you...
ANOTHER GREAT EXPERIENCEFrom Tom in service to Jennifer to the mechanic who worked on my car and everyone else who wished me a good morning... it makes it fun to come and wait for my car to be serviced. I wasn't expecting it to be done so fast...yet happily so... I was able to Spend more time and watch Bayern Munich with my Dad and Brother. I also want to comment on the communication between the service department employees is amazing. They are on their game. They all knew about me... Nice to see that people care. I ...
Mercedes-benz, need I say anything?
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