Customer Testimonials
I recently purchased a used Mercedes- Benz at Mercedes-Benz of Springfield.I have purchased many high end cars from Cadillac and Genesis to several BMW’s.It is a literal understatement to say how impressed I was with the sale anddealership! The salesman I worked with (John Potter) was excellent. He was veryprofessional , extremely knowledgeable with a very friendly customer service oriented personality.He is a salesman represents the dealership in a truly excellent way.Ditto for Ray...the general manager. He is fairly young but already demonstratesthe experience of a very smart, very capable manager.Ray listened to me ...
The entire Team @ Springfield is super accommodating ( Even with a frustrated customer). My buying experience with Riccardo was fast an easy. I Live in NY had an issue that couldn't be handled @ my local MB service center. I was upset and called MB Springfield, From Ray to Anthony and Bill in service, everyone who had to get involved truly went above and beyond to get me answers and make it right. I don't normally post reviews, but felt it wouldn't right if i didn't express my appreciation for Riccardo and the rest of the team.
Beautiful dealership. Staff was great quick service. Free bottled water; no coffee due to Covid.
Steve Powers was the best salesman I never met. This was the first time I bought a vehicle on line and out of state. The whole process took less than 14 days. Steve kept me informed all the way and when the car was delivered it was excellent. I feel that Springfield MB has a true asset with Steve for the company.Even though I am a 1000 miles away if I get into the market for a MB, I would contact Steve. Thank you again. John
Prior to coming to Mercedes-Benz of Springfield, I had gone to another dealer ship and didn’t have a good experience and was ready to give up on Mercedes Benz as a whole. I am thankful I went to Mercedes-Benz of Springfield because the experience was amazing. David Kenny exemplified professionalism from the minute we spoke. He went was very knowledgeable and listen attentively to my needs, wants and concerns. He went above and beyond to make sure my buying experience was pleasant and that I was able to get everything that I wanted. Thank you, Dave. Also, the staff ...
Steve did an amazing job at helping me find a car. He was informative and knowledgeable. It took very little time to close the deal and he even went above and beyond to help me switch over the insurance. I was very impressed and it made the whole experience effortless. Bailey in the finance department also did a great job at explaining the numbers and setting up my financial package. Thanks guys I appreciate you!
Very helpful and efficient Sam & Ricardo in getting me what I wanted, I highly recommend the dealership & them
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