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Mercedes-Benz of Springfield
Service Center
Visit our Service Center to schedule your next service today!
Explore ServiceWe have a Commitment to the Community
Mercedes-Benz of Springfield is not just located in the community, we pride ourselves as being part of the community. By working together with local charities, sports teams, and neighboring businesses, we are doing our part to make a difference. Follow our activity below and join us in supporting our local partners. We hope to see you at our next event.
Mercedes-Benz of Springfield Reviews
The best services in New England. Tom is an awesome service advisor! Friendly and professional. Brandon is top notch service personal. He would not stop until he has my issue resolved. I have a few choices to choice from in CT. I will continue to travel to Springfield , MA because the service is receive is outstanding! Great communication and services !!
I just purchased my 3rd vehicle from this dealership, and it was a great experience once again! My salesperson was Nick Kaham, he is awesome to work with. There were a few details that needed to be taken care of (I purchased a used vehicle), and Nick was on top of every detail. He is a high energy guy and will go to work for you! I must also mention the great service department here; it is another reason I have returned several times when I am ready to purchase a vehicle. Tiffany Inacio, the service coordinator, has been helping ...
Absolutely wonderful! I felt incredibly at ease during my visit, and the staff were not only friendly but also exceptionally knowledgeable. Their expertise made the experience all the more enjoyable!
This dealership was amazing. Tom who sold me my car was absolutely wondering and extremely helpfulp.
I have been Mercedes Benz owner for 27yrs and I was so sad when the local dealership closed. But, I have to say my last visit was perfect as always and I am so glad that Springfield Mercedes Benz opened. Spencer my service advisor is the best! I had to travel around to other Mercedes dealerships to get my benz serviced that was an inconveniece and stressful.
Excellent care, attentive to my needs. I will trust for all my car needs. Will recommend to anyone this is a serious car dealership.
I had an amazing experience at Mercedes-Benz of Springfield! From the moment I walked in, I was treated with professionalism and courtesy. What truly stood out was their parts department absolutely top-notch! The staff was incredibly helpful, ensuring I got exactly what I needed with expert advice and prompt service. Their inventory was impressive, and they went above and beyond to make sure I was taken care of. If you're looking for a Mercedes dealership that prioritizes customer satisfaction and has a stellar parts department, look no further than MB of Springfield. Highly recommend!
Despite living in New Hampshire, I keep coming back to this dealership as they best of the best I have used. I have purchased 2 vehicles from them and will continue to purchase from there. My service Rep Spencer and his team are the gold standard. Very professional, concise with the services. I never have to worry about my service appointments, unlike some other dealership's.
Very pleased with the service and the professionalism. She was awesome. Very professional and friendly. Great job
The service at mb Springfield is top notch always on time repairs great price very friendly and personable staff Tom in service is a true professional and cares about his customers best dealer in mass
5/5
Welcome to
Mercedes-Benz of Springfield
Part of the same family of dealerships as Mercedes-Benz of Nanuet, Mercedes-Benz of Springfield is serving the Springfield area from our brand new location at 295 Burnett Road, Chicopee, MA. We have opened a brand-new facility filled with the latest Mercedes-Benz vehicles. Serving Western Massachusetts, parts of VT, NH, and CT for New, Pre-Owned and Certified Pre-Owned Mercedes-Benz vehicles, Expert Service Center, Genuine Parts Center and Tires Center.
Visit our state of the art authorized Service Center and let our factory-certified experts take care of your special car. We offer professional service, maintenance, and repairs, using genuine Mercedes-Benz parts. Contact us about service options, brake service, transmission service and expert engine service or just come in for one-hour Express Service.
Get Directions
We are Located at
End of 291, exit 51 on the Massachusetts Turnpike
15 minutes (12 miles) from the Connecticut border, 50 minutes (50 miles) from Vermont border, 45 minutes (45 miles) from the Berkshires, 30 minutes (28 miles) from Sturbridge
WEATHER
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(413)-624-4100
Call Now295 Burnett Road • Chicopee, MA 01020
Get DirectionsToday's Hours:
Open Today! Sales: 9am-7pm
Open Today! Service: 7am-7pm
Open Today! Parts: 8am-6pm