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Mercedes-Benz of Springfield

Service Center

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We have a Commitment to the Community

Mercedes-Benz of Springfield is not just located in the community, we pride ourselves as being part of the community. By working together with local charities, sports teams, and neighboring businesses, we are doing our part to make a difference. Follow our activity below and join us in supporting our local partners. We hope to see you at our next event.

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Mercedes-Benz of Springfield Reviews


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Google Jun 14, 2024

MJ did a good job with working with me

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Google Jun 13, 2024

My dad and I went to this dealership for the first time and purchased a vehicle from here. Moe and Mj were outstanding.

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Google Jun 12, 2024

MJ was an amazing sales associate! Best car buying experience ever!

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Google Jun 11, 2024

Since moving to the area, I've been consistently impressed with the exceptional service at Mercedes-Benz of Springfield. As a loyal customer, I've entrusted them with servicing my car, and they have exceeded my expectations every time. What sets Mercedes-Benz of Springfield apart is their attention to detail. They go above and beyond to ensure that every aspect of the service is carried out meticulously. One of the standout features is their commitment to transparency—they send detailed videos of every update during their performance check of the vehicle. This not only provides valuable insight into the work being ...

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Google Jun 11, 2024

The best place where you can get a car. MJ is the best to work with. He helped me to choose the car, he had all the patience to show me 15 cars😂 and he gave me reasonable advices. Thank you again for making my dream to come true.

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Google Jun 7, 2024

I rarely post reviews however, the experience I just received at MERCEDES of Springfield was so exceptional that I feel like I owe the dealership and especially my salesman MJ Fathi at the minimum this review. From the moment I stepped into the dealership I felt like I was the only customer there. Meaning, I felt that I was important to them and not just a “sale”/ number. MJ goes above and beyond to make you feel comfortable, welcomed, and at ease with the car buying process! I have purchased many cars in my lifetime, and it was always a ...

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Google Jun 6, 2024

I'm blown away by the team’s dedication and expertise at MB Springfield. It’s hands-down the best car buying experience I’ve ever had. Everyone was incredibly responsive, ensuring I was well-informed and confident with my purchase. Once I finalized the purchase with sales, the handoff to financing and delivery was also exceptional. The team’s commitment to making everything seamless really stood out. They genuinely cared about my needs and went the extra mile to accommodate them, making the whole process feel effortless. Thank you to Sam, Jonathan, and Steve!

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Google Jun 5, 2024

Last week I posted a negative review for the service department because I dropped my car off at 7:30 for service and it wasn't taken in until early afternoon. This caused me a problem because I had an electrician coming to the house that afternoon and I had expected my car to be ready. Needless to say I was upset and I made my feelings known. The service manager, Bill Phelan, contacted me and offered to complete the service that wasn't done at no charge and provided me with a nice loaner car as well. Bill was very apologetic ...

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Google Jun 1, 2024

Devon was terrific and worked with us to find the vehicle that would best suit our needs

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Google Jun 1, 2024

MJ got me my dream car ! He is the man to see if you are looking to purchase a vehicle!! I love my AMG !

Read Our Reviews Google Plus 5/5
Welcome to Mercedes-Benz of Springfield

Welcome to
Mercedes-Benz of Springfield

Part of the same family of dealerships as Mercedes-Benz of Nanuet, Mercedes-Benz of Springfield is serving the Springfield area from our brand new location at 295 Burnett Road, Chicopee, MA. We have opened a brand-new facility filled with the latest Mercedes-Benz vehicles. Serving Western Massachusetts, parts of VT, NH, and CT for New, Pre-Owned and Certified Pre-Owned Mercedes-Benz vehicles, Expert Service Center, Genuine Parts Center and Tires Center.

Visit our state of the art authorized Service Center and let our factory-certified experts take care of your special car. We offer professional service, maintenance, and repairs, using genuine Mercedes-Benz parts. Contact us about service options, brake service, transmission service and expert engine service or just come in for one-hour Express Service.

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Mercedes-Benz of Springfield 42.1635798, -72.5485234.