Service Center


Welcome to the Mercedes-Benz of Springfield Service Center


We have a team of qualified service technicians standing by to help you with any of your service related needs. From tire rotations, brake pads or transmission problems, we’ve got trained technicians who are able to help.

Please use the buttons below to schedule service at our dealership or contact our Service Department. You can also call us at (413)-624-5100.

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
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Service Info

Phone Number:Service Hours:
  • Mon - Thu7:00 AM - 7:00 PM
  • Fri7:00 AM - 6:00 PM
  • Sat8:00 AM - 1:00 PM
  • SunClosed

Required Service A for Vehicles MY09 and Newer

A 10,000-mile check-in we call Service A. This is when our expertly trained technicians not only perform a comprehensive, step-by-step vehicle inspection, but replace certain key parts with Genuine Mercedes-Benz Parts.

 

“A” Service includes:

  • Service at 10,000 miles or 1 year
  • Synthetic motor oil replacement
  • Oil filter replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter

Required Service B for Vehicles MY09 and Newer

Service B is when our highly skilled technicians do what they do best. With comprehensive training under their belts, as well as the use of the latest diagnostic tools and tests, they can help make certain that your Mercedes-Benz vehicle is running at optimal performance.

 

“B” Service includes:

  • Synthetic motor oil replacement
  • Oil filter replacement
  • Cabin dust/combination filter replacement
  • Brake fluid exchange
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle’s year and model
  • Tire inflation check and correction
  • Brake component inspection
  • Reset maintenance counter
  • Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA.
Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model.
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(413) 624-4100

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295 Burnett Road • Chicopee, MA 01020

Get Directions

Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-7pm

Open Today! Parts: 8am-6pm

Mercedes-Benz of Springfield

295 Burnett Road Chicopee, MA
Phone: (413) 624-4100 http://maps.google.com/?q=295%20Burnett%20Road%2C%20Chicopee%2C%20MA%2001

Parts

Phone: (413) 624-4130

Sales

Phone: (413) 624-4100

Service

Phone: (413)-624-5100

42.1635798 -72.5485234
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Mercedes-Benz of Springfield
Mercedes-Benz of Springfield
295 Burnett Road
Chicopee, MA, 01020 United States
(413) 624-4100
https://di-uploads-development.dealerinspire.com/mercedesbenzofspringfield1/uploads/2017/09/MercedesBenzofSpringfieldOGImage.png
Mercedes-Benz of Springfield 42.1635798, -72.5485234.